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Glenfiddich Foundation Reserve
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Andy M
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PostPosted: Wed Mar 23, 2011 2:18 pm    Post subject: Reply with quote

I completed the form they sent out so hopefully i am getting a bottle as they havent emailed back to confirm it.
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Blackadder
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PostPosted: Wed Mar 23, 2011 2:40 pm    Post subject: Reply with quote

I got a thank you email for my order.
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Andy M
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PostPosted: Wed Mar 23, 2011 2:44 pm    Post subject: Reply with quote

Blackadder wrote:
I got a thank you email for my order.
Yep i have received an email now. Now i need to decide whether to drink it or tuck it away. Question
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JAB
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PostPosted: Wed Mar 23, 2011 5:18 pm    Post subject: Reply with quote

Got the first email with order form!
Maybe a little late to get the confirmation one untill tomorrow now!
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soundmangt4
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PostPosted: Wed Mar 23, 2011 5:34 pm    Post subject: Reply with quote

Does nobody else think that filling in all the your details, as well as your credit card details complete with security code on a spreadsheet and then emailing it insecurely is a bit off?

I am sure if you ask your bank whether this is okay they would tell you not to do it. If you think email is secure, think again.
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Andy M
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PostPosted: Wed Mar 23, 2011 5:53 pm    Post subject: Reply with quote

It appears that the excel form is encrypted in some way, i it appears to change the last digit of your 16 digit card number to a "0". Not the greatest security really.
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Bookie
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Joined: 15 Sep 2008
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PostPosted: Wed Mar 23, 2011 5:59 pm    Post subject: Reply with quote

soundmangt4 wrote:
Does nobody else think that filling in all the your details, as well as your credit card details complete with security code on a spreadsheet and then emailing it insecurely is a bit off?

I am sure if you ask your bank whether this is okay they would tell you not to do it. If you think email is secure, think again.
This put me off placing an order.
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Archer
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PostPosted: Wed Mar 23, 2011 7:02 pm    Post subject: Reply with quote

This is kinda off putting, why couldnt they set up some sort of paypal payment system for the transaction.
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johnwalker
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Location: Netherlands

PostPosted: Wed Mar 23, 2011 7:31 pm    Post subject: Reply with quote

Thanks William ! Filled out the form and send it back.
Perhaps it was indeed better to sell this bottle at the online shop. It feels more secure than mailing the info.
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r900p
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PostPosted: Wed Mar 23, 2011 8:25 pm    Post subject: Reply with quote

I shall be ringing up to arrange shipment. Judging by the posts here this isn't normal. I was told bottle 500 is not available I guess loads have asked about it.

Rob
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JAB
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PostPosted: Wed Mar 23, 2011 9:02 pm    Post subject: Reply with quote

First and last bottles are normally kept by the distilleries them selfs! but this bottle being for charity 1 and 500 may be auctioned off!
Yes Rob i also have the number and will be phoning in the morning to confirm things!

Plus a friend that phoned today around 4pm said they ahd only sold 150 bottles approx by then!

John
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soundmangt4
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Joined: 30 Aug 2010
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Location: Bromsgrove, UK

PostPosted: Wed Mar 23, 2011 9:46 pm    Post subject: Reply with quote

I was emailed back by Eleanor at around 5pm, saying I can call tomorrow and pay over the phone, and that there were plenty of bottles left and I can buy more than 1. Smile

I think I'll get a couple, to go with the 21 YO single cask Glen Garioch I bought yesterday too. Top Malt
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Acker
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PostPosted: Wed Mar 23, 2011 11:43 pm    Post subject: Reply with quote

Archer wrote:
This is kinda off putting, why couldnt they set up some sort of paypal payment system for the transaction.
That would have been the sensible thing to do or they could have simply done it via the Glenfiddich online shop.
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McKay
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Joined: 23 Apr 2007
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PostPosted: Thu Mar 24, 2011 12:33 am    Post subject: Reply with quote

JAB wrote:
Plus a friend that phoned today around 4pm said they ahd only sold 150 bottles approx by then!

John
I am sure many may have been put off by the insecure set up to place an order. But some have obviously placed an order and they really should be contacting people who may not be aware that the security of there bank card details may have been compromised because of them.
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Big Mac
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Joined: 02 Nov 2006
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Location: USA - Formerly Scotland

PostPosted: Thu Mar 24, 2011 2:27 am    Post subject: Reply with quote

I am surprised a whisky company like Glenfiddich didnt take more control of this set up. Sounds like they have certainly compromised peoples personal and banking details with the set up they have used to take orders which is quite unbelievable.
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